Refund & Cancellation Policy

Donation Refunds

Donations are generally treated as voluntary contributions toward the Trust's charitable activities. The Trust's exact refund eligibility rules must be verified and updated here: [DONATION REFUND POLICY].

Duplicate Payment

If a donor is charged more than once for the same intended donation, the donor should contact the Trust with the payment reference/order ID, amount, date, donor name, email, phone number, and bank/payment proof where available.

Amount Deducted but Payment Unsuccessful

If money is deducted but the payment is shown as failed or unsuccessful, the donor should first check the payment gateway/bank status. Such cases may be reversed by the bank or payment gateway depending on their process.

Cancellation

Once a donation payment is completed, cancellation may not be possible unless the Trust approves a refund under its verified refund policy.

Dispute Process

For refund or payment disputes, contact indrejeetws@gmail.com with complete transaction details. Expected review/resolution timeframe: [REFUND REVIEW TIMEFRAME].

Contact for Payment Issues

Email: indrejeetws@gmail.com
Phone: +91 9919982256